Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Manager. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional guest experiences. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Manage all aspects of the front desk operations, including check-in/check-out procedures, guest inquiries, and reservations - Train and supervise front desk staff to ensure excellent customer service - Maintain a professional and welcoming atmosphere at the front desk - Handle guest complaints or concerns in a timely and efficient manner - Coordinate with other departments to ensure smooth operations and guest satisfaction - Oversee night audit procedures and ensure accuracy of financial transactions - Monitor and maintain inventory of office supplies and guest amenities - Utilize phone systems and other communication tools effectively - Assist with administrative tasks as needed Experience: - Previous experience in hotel management or front desk operations is preferred - Strong knowledge of hospitality industry practices and procedures - Excellent communication and interpersonal skills - Bilingual proficiency is a plus - Ability to handle difficult situations with professionalism and poise - Familiarity with night audit procedures is desirable - Proficient in using computer systems for reservations and guest services At our company, we value our employees' contributions and offer competitive benefits packages. Join our team today to be part of a dynamic hospitality environment. Note: All positions must be paid, including internship positions.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Earth City, MO 63045: Relocate before starting work (Required)

Work Location: In person